Technical writing/editing

• 1 Human-Computer Interaction: Introduction and Overview (Saturday evening)
• 2 User Interface Design for the World Wide Web (Saturday evening)
• 3 Designing Visual Interfaces: How to Create Communication-Oriented Solutions (Sunday)
• 4 Structured Observation: Techniques for Gathering Information about Users in their Own World (Sunday)
• 5 Participatory Activities with Diverse Stakeholders during the Software Life Cycle (Sunday)
• 11 Practical Usability Evaluation (Sunday)
• 12 Design Lessons from the Best of the World Wide Web (Sunday)
• 14 Contextual Inquiry: Grounding Your Design in User Work (Sunday)
• 18 Requirements, Models, and Prototypes for HCI Design (Monday)
• 20 Smarter Usability Testing: Practical Techniques for Developing Products (Monday)
• 21 Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving (Monday)
• 23 Designing Icons and Visual Symbols (Monday)
• 24 Contextual Design: Using Customer Work Models to Drive Systems Design (Monday)
• 28 Multimedia Authoring Tools (Monday morning)
• 29 Structural Issues in Multimedia Design (Monday afternoon)
• 30 Interactive Learning Environments: Where They've Come From and Where They're Going (Monday afternoon)